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388 Topics
Ryan Shields
Ryan ShieldsPlaza Newbie
posted in Iterable Platform
Feature Request: Line height as an integer

It would be nice to have line height as an integer in the content properties as opposed to four static values. There are times when overriding these would save the headache of needing to export, create custom HTML, then edit that block to accommodate the line height spacing you are after.

61
Deja
5 hours ago
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paigehendyPlaza Newbie
asked in Iterable Platform
Using specific time frame to determine a customer's treatment

I am trying to set up a journey to send a specific email treatment if that email is being sent Tues-Thurs between 11am and 4pm.For context, we have a new chat function that we are testing on our website that we want to send people to via a link in an email, however, our agents are only able to monitor this chat Tues-Thurs between 11am to 4pm. So if a customer is set to receive that email outside of that time frame, we want to send the regular email that does not direct them to our chat function. Does anyone have experience with sending a different treatment during specific time frame? I have not found a solution with the support team so I thought I would see if anyone has experience with the same type of thing. Thanks!

71
drakeballew
7 hours ago
Iterable
IterableIterable Employee
posted in Job Board
New Job Posting - CRM & Lifecycle Manager @ Coinbase

Company: CoinbaseJob Title: CRM & Lifecycle ManagerRoll-Type: Full-TimeLocation: RemoteSalary: $105,400 - $124,000 USDSnippet of Job Description: Coinbase is looking for a CRM & Lifecycle Manager to join the Growth Marketing team. The work will center on managing the CRM team’s campaign workflow, as well as campaign development and execution. Job Application URL: Apply Here

110
Iterable
5 days ago
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luismiguellsPlaza Newbie
asked in Iterable Platform
Is it possible to fetch all the users?

I’m trying to fetch all the users in a project, but I’m reading the API’s documentation and there isn’t an endpoint related to fetch all the users in an account. Does anyone know if there is something like that? Or is there a way to create an export or report with the API? Thanks!

205
L
6 days ago
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Mark ElmerPlaza Newbie
asked in Iterable Platform
Custom Event data in Attribute split tile?

When creating a journey, is there a reason why the data from the triggering custom event is available to select in the Attribute split tile?It behaves identically to the yes/no split tile but instead allows for multiple paths, instead of just two.I’m going to have to use 10 yes/no split tiles instead of 1 attribute title in the journey that i am currently making.Please can you add the functionality to your roadmap if it isn’t already on there? I feel like the majority of the time that I would want to use an attribute split tile, I would want to customise it with the triggering event data.Thanks

242
M
7 days ago
Steph_Wilson
Steph_WilsonPlaza Newbie
asked in Iterable Platform
Help Needed: Creating a Thumbs Up/Thumbs Down Survey in Email Footer

Hello- I’m looking to add a simple thumbs up/thumbs down survey to the footer of my emails, but I’m not sure about the best way to implement it with the tools I have: Digioh, Qualtrics, and Iterable.Specifically, I’d like to:Add a survey or feedback widget in the email footer. Track responses (thumbs up or down) and ideally have them automatically feed into a reporting system. Keep the survey quick and easy for the recipients, without requiring them to leave the email. Has anyone implemented something like this before with these tools? What are the best approaches to set this up and collect responses efficiently?Any tips or advice would be greatly appreciated! ✉

161
drakeballew
9 days ago
SarahMetcalf
SarahMetcalfPlaza Newbie
posted in Job Board
Job Opportunity: Lifecycle Marketer (EMEA)

I’m hiring a Lifecycle Marketer for the Lifecycle team at Contentsquare! As part of the larger Customer Marketing team, you’ll design, execute, and optimize lifecycle marketing programs that drive activation, engagement, account expansion, and customer advocacy. Ideally you already have a couple of years of experience creating these kinds of campaigns. This role will support a hybrid product-led growth (PLG) and sales-led growth (SLG) go-to-market strategy, empowering our users to explore and adopt our analytics platform while directing larger enterprise customers to our Customer Success and Sales teams for a more tailored experience. You will work cross-functionally with Product, Marketing, Customer Success, and Sales teams to create and support the different user journeys. This is a hybrid role based in our Paris, Barcelona, London, or Munich office, but we’re also considering remote candidates in Germany and elsewhere in EMEA. You can find more details in the job posting on our Care

332
SarahMetcalf
12 days ago
Alexis Mencos
Alexis MencosPlaza Newbie
asked in Iterable Platform
Add to Calendar button for appointment reminders

Hi - Does anyone know of a way to add an ‘Add to Calendar’ button to email templates for appointment reminders? This would be part of a reoccurring journey triggered by appointment data.I know there is a litmus/eventable option but these can not be made a recurring event and needs to be adjusted manually each time.Looking to add something like this  

262
drakeballew
13 days ago
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lbudgePlaza Newbie
asked in Iterable Platform
Iterable in-apps / bottom sheets

Hi Iterable community! We’re relatively new to the platform and setting up various in-app templates. While the bottom sheet satisfyingly appears with a quick animation from the bottom of the screen, as you can see we're left with a hole between the sheet itself and the bottom of the screen. It appears that the HTML code we used to produce such design is correct, and we're now wondering if there's a way to fill that gap. Anyone else had this issue? Would also be keen to connect with anyone from the Iterable community for journey/campaign setup and in-apps - would be great to learn and share tips! (As you know, it takes some time to get up to speed with the platform!) Thanks :)  

533
adrian.gray@wolt.com
19 days ago
K
Katharina MessnerPlaza Newbie
posted in Iterable Platform
Dismissing an In App by clicking outside?

Has anyone found a way to dismiss an In App by tapping anywhere outside the in app space?

151
adrian.gray@wolt.com
19 days ago
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luismiguellsPlaza Newbie
asked in Iterable Platform
Pulling all the subscriptions data into a data warehouse

I’m trying to figure out the best way to pull all subscription data, but we see that the API doesn't have any GET method to do this like for users or campaigns. Is there a way to pull subscriptions? Here is the link of the subscriptions’s API endpoints list: https://support.iterable.com/hc/en-us/articles/204780579-API-Overview-and-Sample-Payloads#subscriptions

303
drakeballew
22 days ago
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Allison BryantPlaza Newbie
posted in Job Board
Job Opportunity: Lifecycle Marketing Manager (2x) @ GlossGenius

Lifecycle Marketing Manager -- GlossGenius Open to full-time remote for excellent candidates! (you'll see the job is posted for NYC/Hybrid - that is our preference, but open to remote) As a Lifecycle Marketing Manager, you will be responsible for driving increased conversion & customer engagement for GlossGenius users and prospects. You will develop campaigns targeting customers at all stages of the customer journey, including lead nurture campaigns, personalized and triggered flows to optimize our feature launch communications and drive word-of-mouth and lifecycle communications. $108,800-$128,000 + target equity + benefits https://job-boards.greenhouse.io/glossgenius/jobs/6236958003 What is GlossGenius?Booking, payments, marketing, and more for salons & spas. Think Toast for the self-care industry! Who would be a good fit for this role?Folks with 3+ years of lifecycle experience, fluency in Iterable, SQL, coding HTML/CSS for email Folks with lifecycle marketing experience at

200
A
22 days ago
SydneyMartinsen
SydneyMartinsenPlaza Newbie
posted in Job Board
Job Opportunity: Marketing Messaging Specialist @ Priceline 🛩

Roll-Type: Full-Time  |   Location: Toronto (2 days in-office)As Priceline’s Marketing Messaging Specialist, you’ll be a driving force behind campaigns that reach millions of travelers via email, push notifications, and beyond. Leverage your knack for organization and passion for innovation to create personalized campaigns, implement A/B tests, and get customers to their happy place for a happy price. 🌎 Ready to make an impact? Apply Here

140
SydneyMartinsen
23 days ago
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PaulaRVOPlaza Newbie
asked in Iterable Platform
Where are the templates from a created campaign stored

I noticed when creating a campaign, a template is created, but when I go to the template section, I do not see my template?  The only time I see my templates is when I create the template first.  Is it good practice or necessary to create a template before creating a campaign?  Or if its not a reusable template is it best just to create a template when creating a campaign?  Thank you in advance for any advice. Paula 

374
Deja
23 days ago
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TenTops
asked in Iterable Platform
Handlebar in webhook

Context: I have this handlebar for an email snippet:  {{#ifLte counter 1}}{{#ifContainsStr service.primary.eligible "VAC"}}  {{#not service.primary.enrolled "VAC"}} {{#assign "counter"}}{{math counter '+' 1}}{{/assign}}{ HTML content  for snippet 1 }{{/not}} {{/ifContainsStr}} {{/ifLte}} {{#ifLte counter 1}}{{#ifContainsStr service.primary.eligible "NSE"}}  {{#not service.primary.enrolled "NSE"}} {{#assign "counter"}}{{math counter '+' 1}}{{/assign}}{ HTML content for snippet 2 }{{/not}} {{/ifContainsStr}} {{/ifLte}}Question: I am creating a webhook on Iterable that will catch the clicking events of these snippets and I am not able to pass the handlebar code onto the Webhook body as JSON….. Does anyone have any experience doing similar to this and help me how to create the webhook to catch the events?  

442
drakeballew
26 days ago
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gloriaaltPlaza Newbie
asked in Iterable Platform
Journey triggered with custom event: incorrect entry time

The journey is set up to trigger when a custom event occurs, but users entered the workflow not based on the event occurs time, but the time when the event is synced to Iterable.eg.In the user’s Event History view, this customer event occurred at 8/01/2024, 1:21 PM. The custom event is synced to Iterable everyday at 4:49 PM This user entered the Journey 4 days ago at 4:49 PM The journey is turned on 4 days ago, and this user should not have been added to the journeyIs there any way I can fix this? One way I am thinking is through dynamic list, but wondering if it can be fixed with the current set up.

433
drakeballew
26 days ago
Deja
DejaIterable Employee
posted in Job Board
Kabam is Hiring a Senior Lifecycle Marketing Specialist

🎮 Game On! Join Kabam as a Senior Manager of CRM & Player Experience! 🌍 Vancouver, Canada (Hybrid)Kabam is on the lookout for a Senior Manager to elevate CRM & Player Experience to the next level, with a salary in the range of $75,040- $93,800. If you’re passionate about shaping player journeys, creating impactful campaigns, and building unforgettable experiences in gaming, this role is your game-changer!🔗 Dive into the details and apply here: Kabam Job PostingFeel free to get in touch with us for a referral!

90
Deja
26 days ago
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TaraMahnkPlaza Newbie
posted in Job Board
HIRING: Lifecycle Marketing Manager at Big Health

I’m hiring! Come join my team as we’re looking to do BIG things at Big Health! Details below. The best way to learn more about the job is applying directly at the link. 📍 Remote💾 Iterable, Heap, Looker, Webflow❗This role will is responsible for driving enrollments to our suite of products within the B2B2C and DTC (patient) spaces and will play a critical role in the supporting the technical aspects of building and executing HTML email campaigns in addition to other campaign channels such as SMS, push notifications, direct mail and landing page updates.💲 $115,000-$145,000 Link to role: https://jobs.lever.co/bighealth/0fafb2a1-aedd-417d-b546-2d8b112af1fd

220
T
26 days ago
D
Diksha036Plaza Newbie
asked in Iterable Platform
Add Mirror Page link/View in Browser link in html

How to add Mirror Page link/View in Browser link in html

91
D
26 days ago
A
Alvin NguyenPlaza Newbie
asked in Iterable Platform
How to do a happy birthday journey

Sorry this might be a newbie question, but I couldn’t figure out how to do a happy birthday to a user. We have 2 fields, 1 is date_of_birth in date format YYYY-MM-DD, 1 is month_of_birth which is in number format.The part I’m stuck at is that I’m trying to use segmentation to create a segment contains users that birthday is today, but Iterable checks for exact match for the date including the year, so even if the day and month match, but the year doesn’t match (so lets say this year is 2024, but user birth_of_date is 1996-10-23), then it cannot segment.So in general, what would be the suggestion for me to do a birthday journey/workflow if I have a field containing user’s birthday in my data. Thanks.

452
A
28 days ago
SuzieDocherty
SuzieDochertyPlaza Newbie
posted in Job Board
Opportunity: Meister is hiring a Lifecycle Marketer 🚀

Meister is looking for a Lifecycle Marketer with Iterable experienceRoll-type: Full-timeLocation: Remote in EU, or from our Vienna HQSnippet of Job Description: As our Lifecycle Marketer, you’ll be the key driver of our marketing efforts across our GTM motions. By designing, implementing, and continuously optimizing lifecycle campaigns, you’ll help us scale and drive growth through strategic customer engagement. With deep technical expertise in SaaS B2B multi-channel marketing, you’ll ensure every message resonates and drives results.Job Application URL: Apply Here

190
SuzieDocherty
1 month ago
Iterable
IterableIterable Employee
posted in Job Board
New Job Posting - Director, CRM Marketing @ Fabletics

Company: FableticsJob Title: Director, CRM MarketingRoll-Type: Full-TimeLocation: El Segundo, CASalary: $134,300-$150,000Snippet of Job Description: The Director, CRM Marketing is responsible for leading the CRM program for Fabletics across all categories, including Women, Men, and Scrubs. This role focuses on developing and implementing strategies that drive improvements in acquisition and retention metrics through a performance-oriented approach to marketing and lifecycle campaigns across Email, SMS, and push notifications.Job Application URL: Apply Here

210
Iterable
1 month ago
S
Steven ParkPlaza Newbie
posted in Iterable Platform
SVG in HTML Content Block

Has anyone had any experience in adding svgs to the HTML section within a content block? When i have tried it, it seems to strip out the svg code and leave just the style tags and classes. Can it be done in the HTLM content block or does the whole email need to be built using HTML?

344
A
1 month ago
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JoyPlant-IterableCSMIterable Employee
posted in Job Board
ContentSquare hiring Marketing Operations Manager

Content Square is looking for a Marketing Operations Manager with Iterable experience: could this be your next opportunity? Feel free to get in touch with us for a referral. Check out Chris’ original post on LinkedIn. See full job Spec here.London Area, United Kingdom · 6 days ago  On-site  Full-time  Mid-Senior level 2 connections work here · 3 school alumni work here Skills: B2B Marketing, Business-to-Business (B2B), among others

190
J
1 month ago
Gregoire Fournier
Gregoire FournierPlaza Newbie
asked in Iterable Platform
Has anyone started a custom subscription preference center? Any learnings or recommendations?

I’m considering the creation of a custom preference center for our users to control which subscriptions they want and do not want to keep receiving. I’m curious to hear if anyone that has already gone through the process has any tips, tricks, ideas, learnings and or recommendations on how to approach this.

955
E
1 month ago

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