What does delivering a pizza to Michael Jordan have to do with creating unforgettable customer experiences? 🍕 You’ll have to join us on September 24 to find out!
Dan Gingiss, CSP, author, customer experience expert, and “Experience Maker,” is bringing 20 years of lessons from brands including McDonald’s, Discover, and Humana to the Activate Tour NYC stage.
In his keynote, Remarkable by Design: From Forgotten to Unforgettable, Dan will share:
- The types of experiences people are most likely to remember and share
- A practical 4-step framework for creating remarkable customer moments
- Real-world examples of how companies have done it simply and affordably
And yes, we hear there will be plenty of fun along the way. 😉
- 📍 New York City
- 📅 September 24
- ➡️ Register for Activate Tour NYC
We can’t wait to hear from Dan, and we’d love to see you there!