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Stay updated with general announcements from Iterable.

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303 Topics
Sarah Lubecki
Sarah LubeckiIterable Employee
posted in Bulletin Bazaar
12 Days of Holidays, Day 9: What's on your Iterable wish list?

Tell us what's on your Iterable wish list! Before you start hitting that keyboard, this is not for feature requests! If you have a feature request that you would like to submit to the product team, head to the “Feature Requests” section of the community and let us know what’s top of mind for you. Now, on to your Iterable wish list! Here at Iterable, we’re always working hard to deliver the type of content, activities and events that help you become Iterable experts and take your marketing game to the next level, check out some of the goodness that we got up to this year: Activate Live * Check out all the sessions here * Customer Workshops: The Iterable Foundations, Making the Most of Mobile and Advanced Personalization (watch all on-demand recordings in the Iterable Academy!) Ask Me Anything (AMAs) * Giving the gift of good marketing, fresh ideas, and 2020 digital trends with Jen Capstraw * Personalization Ask Me Anything with Garin Hobbs * Deliverability During the Holidays w

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Sarah Lubecki
Sarah Lubecki
Sarah LubeckiIterable Employee
posted in Bulletin Bazaar
🎁 12 Days of Holidays, Day 10: It's Workflow Wednesdaaaaaaay!

Workflow Wednesday! Customers LOVE to see how other customers are using Iterable, so let’s give each other the gift of sharing our workflows! Want to see what others have shared in the past? Check out this conversation from our last holiday campaign where @Davida Gaffney shared an invoice workflow, @Jenn Ohlheiser shared a free trial workflow and @Sylvia Fabries shared a workflow for pre-travel emails. What do you have to share? Whether it’s a simple or complex workflow, we’d love to see and hear about it. Share and get an Iterable notebook and pen (_for taking notes about these workflows_) 😃 To get us started, I’ll share a workflow from one of our Marketing Masters members, Andrew Harner of Scribd: Objective: At the start of shelter-in-place, Scribd launched a “read free” promotion on our social channels. Summary: The campaign went viral, and the email team scrambled to create a 16-email series in four weeks to onboard, engage, and convert these new users before their tr

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James Jordan
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Weekly Wednesday Academy Update!

The holidays may be upon us, but the education team has been busy creating more courses for your learning needs! The most recent additions are as follows : _Brand Affinity User Engagement Identification at 30,60 and 90 days Setting up and Using an API Key_ As always, let us know how we are doing by completing the star- survey at the end of each course. Happy learning!

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Caitlyn Vestal
Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
12 Days of Holidays - Day 1: UGLY SWEATER CONTEST!

UGLY SWEATER CONTEST!! Did you think that you got away with not having to dig out the one ugly holiday sweater that you own? Think again, because we are bringing back our ugly sweater contest! Participation and rules: * To participate, all you have to do is post your ugly sweater picture in the comments section * At the end of the 12 Days of Holidays, the community will vote on the ugliest! * The winner of ugly sweater contest will get an Iterable hoodie (so you can swap out that ugly sweater for a super cool Iterable one). * Lastly, FAME! The winner of the ugly sweater contest will be celebrated on Iterable’s social channels. _Ready...set...let's see that ugly sweater!_

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Sarah Lubecki
Sarah Lubecki
Sarah LubeckiIterable Employee
posted in Bulletin Bazaar
🎁 12 Days of Holidays: Day 8: The Path to Personalization

Path to Personalization Whitepaper Series Earlier this year we embarked on the Path to Personalization to unpack the 4 pillars of personalization: User Segmentation, Lifecycle Mapping, Workflow Building and Dynamic Content, and it's been an exciting and eye opening journey. Each pillar represents a critical step of the personalization process and in our personalization white paper series, we deep dive into each step to enable you with a scalable personalization framework, check them out: * User Segmentation * Lifecycle Mapping * Workflow Building * Dynamic Content Personalization Maturity Model Quiz Now that you've got all the resources you need to either start your personalization journey, or take your existing strategy to new heights, take our quiz to see where you're at in your personalization journey! 👉Take the quiz 👈 _Share your results in the comments section and your personalization goals for 2021 and get a custom Iterable personalization puzzle!_

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Sarah Lubecki
Sarah LubeckiIterable Employee
posted in Bulletin Bazaar
🎁 12 Days of Holidays, Day 5: Write a review for Iterable, get a hoodie!

Would you like an Iterable hoodie to help keep you warm this winter? Of course you do, who doesn't! All you have to do is write a review for Iterable.  To receive your hoodie, email a screenshot of your confirmation to community@iterable.com with your unisex hoodie size and current mailing address. 👉Link to review site is here!👈 You will, of course, receive your points as well! Questions? Let me know in the comments!

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Sarah Lubecki
Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
12 Days of Holidays - That's a Wrap!

Hi everyone! Thank you SO MUCH for participating in our 12 Days of Holidays celebration here in the community! It has been so much fun getting seeing new faces in the community and hearing your feedback around everything from eggnog to our newly released product, Brand Affinity! Here's a recap of what we got up to: Day 1 * Welcome, how to play and some rules! * Ugly Sweater Contest! Day 2 * What's your favorite campaign or email of 2020? _(share for a chance to be featured in the Iterable blog!)_ Day 3 * Poll: Share your opinion on Mariah Carey's All I Want For Christmas is You * Poll: Share your eggnog opinion Day 4 * Christmas came early with Iterable's announcement of BRAND AFFINITY! Day 5 * Write a review for Iterable, get a hoodie! Day 8 * The Path to Personalization Day 9 * What's on your Iterable wish list? Day 10 * It's Workflow Wednesdaaaaaaay Day 11 * Let's Talk About Our Tech Stack Day 12 * Looking back, looking ahead Leaderboard * Update

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Sarah Lubecki
Sarah LubeckiIterable Employee
posted in Bulletin Bazaar
12 Days of Holidays - Day 3: POLL #1! All I Want For Christmas Is You

Play on repeat or hard pass?

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Sarah Lubecki
Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
12 Days of Holidays - Day 2: What's your favorite campaign or email of 2020?

Share for a chance to be featured on the Iterable blog! Each year, we do a round-up of our favorite _campaigns_ and _emails_—a recap of the best/most fun/most memorable/most customer-driven moments of the year. This year, we would love to hear from you! What was your favorite campaign of the year? The 2020 Iterable campaign you’re most proud of? Submit your favorite campaigns or emails in the form below and you may be featured on the Iterable blog! 👉 Submit your favorite 2020 campaign here! 👈 Submissions come with 5 points! Questions? Let me know in the comments!

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Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Weekly Academy Update!

Happy Wednesday! Here are our most recent course releases to the Iterable Academy! _Custom Fonts in Templates SMS Best Practices_ Haven't registered with Academy yet? Request access by going to iterable.com/academy and click the link. Please allow 12-24 hours to be added. Happy learning!

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Caitlyn Vestal
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Julia ErlandsonPlaza Newbie
published in Bulletin Bazaar
Help shape the future of Iterable's product!

Hi everyone - I’m Julia Erlandson, Product Manager here at Iterable. If you're interested in helping shape the future of Iterable’s product, our team would love to hear from you! We will be holding 45-minute usability testing sessions on December 7th, and we would love your feedback. In these 1-on-1 sessions, we’ll walk you through a design and ask for your reactions to the UI and functionality. This is a great chance to get a sneak peek at upcoming features, and provide your input on the product. There are limited spots available so you’re interested and available, sign up today!

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Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Weekly Iterable Academy Update!

Happy Wednesday! This week we released a course called _SMS Best Practices_ to help guide you in your SMS campaigns! Soon we will also release an intermediate level SMS Campaigns course, as well as a course on how to track your SMS metrics. Did you know we have basic, intermediate and advanced level courses now? Take a course today, by heading to academy.iterable.com and using your Academy credentials to login. Happy learning!

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Caitlyn Vestal
Sarah Lubecki
Sarah LubeckiIterable Employee
posted in Bulletin Bazaar
Can't Miss Content! November Blog Roundup

November Blog Roundup Growth Marketing Resources * A Closer Look at the Customer Experience: e.l.f. Cosmetics * Successful Workflow Building in 4 Easy Steps * Ask an Iterator: @Rebecca Chow on Workflow Building * The Key to Crafting a Memorable Customer Experience * 3 Ways to Turn the Abandonment Campaign on Its Head Holiday Marketing Resources * Iterable AMA Recap: Your Top 10 Holiday Deliverability Questions * A 3-Step Customer-Centric Approach to the Holidays and Beyond * 6 Last-Minute Tips to Spam-Proof Your Holiday Campaigns _Do you have any questions about these resources? Maybe a question for @Rebecca Chow about workflow building? Let us know in the comments!_

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Sarah Lubecki
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Anonymous
published in Bulletin Bazaar
Apply for the 2021 Iterable Marketing Masters program today!

Are you shaping the future of customer experience? We need your expertise! As an Iterable Marketing Master, you will help lead the customer experience revolution by sharing your knowledge and expertise, contributing to the Iterable community, and working with our team to build the future of Iterable. Learn more here.

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Anthony Chiulli
published in Bulletin Bazaar
[PRODUCT ENHANCEMENT ANNOUNCEMENT] View Custom Events By Date

The Custom Events Usage page has just been updated, enabling you to easily select and define the desired time range to view which custom events you're using and how they're being used. To learn more, check out our updated Support Documentation below: * Release Notes * Support Documentation As always, feel free to post your questions in the comments section of this post!

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Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Weekly Academy Update!

Happy Wednesday! This week the Iterable Academy has released another new course for your education needs. _Data Feeds_ is now available for all customers. We release new courses all the time, so log in to Academy today and check out all the great resources you have at your fingertips!

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Caitlyn Vestal
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Weekly Academy Update!

Hello friends! It's time for our weekly Academy update! Below are the most recent courses that have been published to the Iterable Academy. _Experimenting and Testing in Workflows Creating a System Webhook_ Remember that you can request access from HERE, or reach out to your CSM. Happy Learning!

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Caitlyn Vestal
Sarah Lubecki
Sarah LubeckiIterable Employee
posted in Bulletin Bazaar
November Events and Webinars

Join Iterable at our upcoming virtual events and webinars! Check out where we'll be: * 11/17: Webinar - Marketing Predictions for 2021:  Register today for a live fireside chat to discuss the Top Ten Marketing Predictions for 2021 that marketers need to be embracing as they plan for the year ahead. Register here. * 11/18 Virtual Event - App Growth Summit APAC:  Expert presenters and panelists from all around the greater APAC region will share secrets from their mobile app growth strategies during in-depth sessions. Check out the details here. _Need a pass? Let us know in the comments!_ * Webinar On-demand - 5 Last Minute Email & SMS Marketing Tips for Black Friday & Cyber Monday. Watch it here!

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Sarah Lubecki
Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
October Product Updates - Check 'em out!

Campaign Content Selection With the release of Campaign Content Selection, we’ve created a brand new UI that makes it simpler than ever to select content when building out a new campaign. * The new card-style UI provides large previews and indicates who most recently modified a template helping you to quickly and accurately choose the right content. * With this you now have the ability to select from previous blast campaigns or existing workflow campaigns when creating a new campaign. The clear terminology lets you choose from base templates, campaigns, or workflow content, making it easy to build on past successful messages. To learn more about Campaign Content Selection, check out our Support Documentation below: * Creating Blast Campaigns * Creating Triggered Campaigns * Release Notes Send Time Optimization (STO) for Triggers Send Time Optimization (STO) has recently been enhanced to now be available for triggered campaigns, for email and mobile push notification campaigns.

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Sarah Lubecki
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Weekly Academy Update

Happy Wednesday friends! On the education team here at Iterable we strive to support you with content that helps you gain the knowledge to achieve your marketing goals in the Iterable platform. Here are our latest course releases in Academy: _Deliverability 101 Deliverability 101- Troubleshooting_ We continue to add new courses every week, so stay tuned for more and if you're not in the Iterable Academy yet, head to iterable.com/academy to request access.

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Caitlyn Vestal
Sarah Lubecki
Sarah LubeckiIterable Employee
posted in Bulletin Bazaar
Can't Miss Content! October Blog Roundup and New Customer Stories!

October Blog Roundup and New Customer Stories! So much great content coming from the team this month! Check it out: Growth Marketing Resources * 3 Common Pitfalls of Segmentation and How to Avoid Them * Deliverability Ghosts of the Past, Present and Future * Hello, Hola, Bonjour: 3 Popular Welcome Campaign Trends * Lifecycle Mapping: 4 Steps to Creating a Customer Journey * 5 Steps to Building an Effective Growth Marketing Strategy * 5 Emails to Inspire a Memorable Veterans Day Campaign * Ask an Iterator: Zack Gholikely on Connecting With Customers * Hurry! These 3 Promotional Campaign Trends Are Hot! Holiday Marketing Resources * [Navigating the 2020 Holiday Season [Infographic]](https://iterable.com/blog/2020-holiday-season-infographic/) Iterable Customer Stories Read PicnicHealth's Case Study 👈 When PicnicHealth recognized the limitations of their homegrown marketing solution, the engineering team set out to find a provider who offered the data flexibility and robust segme

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Sarah Lubecki
Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
Iterable’s October Product Webinar: Chat with our product team!

October Webinar Product Chat Thank you for joining our October Product Webinar: How Iterable Helps You Create Authentic Experiences at Scale. It brings us so much joy to share with you how we’re innovating and what we’re working on behind the scenes, and we are really excited to continue the conversation with you right here in the community. For the next few days, the Iterable product team will take your questions about the products that we recently launched and showcased during our webinar. You can post your questions and feedback in the comments section. As a refresher, here are the products that we covered during the webinar: Creating Great Customer Experiences * Custom Fonts in Iterable * Campaign Content Selection * React Native SDK * Deep Link Configuration * Unified In-App Animations (_coming soon!_) Optimizing Customer Experiences With Empathy * Send Time Optimization * Brand Affinity (_currently in private beta_) Measuring Your Customer Experience * Custom

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Kyle Turcotte
Kyle Turcotte
published in Bulletin Bazaar
[PRODUCT ENHANCEMENT ANNOUNCEMENT] Preset In-App Animations Now Available!

Hi Everyone - I’m excited to share we’ve just released a new enhancement, Preset In-App Animations for all customers. With the release of Preset In-App Animations, we’ve made the display and dismissal of messages feel smoother and more like a seamlessly integrated part of your app. * You can now enable preset animations at the template level that will display and dismiss the In-App message in a smooth, and delightful way. * The added control over the opacity and color of the background behind modals means you can make them fit in perfectly with your brand. To learn more about Preset In-App Animations, check out our Support Documentation. As always, feel free to post your questions in the comments section of this post!

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Kyle Turcotte
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Your Wednesday Academy Update

Happy Wednesday! Each week we post here in the Community about new courses that have been released to the Academy. :) The most recent additions are: Sunsetting Contacts (Advanced course) Leveraging Lists in Workflows (Intermediate course) We've also released a new Learning Path, called _Road to Mastery_. This is an Intermediate level learning path with 11 courses in it. Upon completion, you'll receive a lovely certificate to download and share with whomever you like! Happy Learning!

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Caitlyn Vestal
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Anthony Chiulli
published in Bulletin Bazaar
[PRODUCT ENHANCEMENT ANNOUNCEMENT] Triggered Campaigns for STO Now Available!

Greetings, I’m excited to share Send Time Optimization (STO) has recently been enhanced to now be available for triggered campaigns, for email and mobile push notification campaigns. With the addition of triggered campaigns, STO is now available for both email and push messages for blast campaigns, triggered campaigns, workflows, and as an Experiment. To learn more about STO for triggered campaigns, check out our Support Documentation below: * Creating Triggered Campaigns * Release Notes As always, feel free to post your questions in the comments section of this post!

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