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381 Topics
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Stephanie JungvirtPlaza Newbie
posted in Iterable Platform
List Health Reporting

Looking for a solution on how to report out Total Unsubscribes and Total New Subscriptions. Who signed up, and who opted out. Raw numbers- not %. and not just on batch campaigns, totals for a time period, so customizable date rage. Any great solves?

192
Gregoire Fournier
1 month ago
Iterable
IterableIterable Employee
posted in Job Board
New Job Posting - Lifecycle Marketing Manager, Enterprise Activation @ Grammarly

Company: GrammarlyJob Title: Lifecycle Marketing Manager, Enterprise ActivationRoll-Type: Full-TimeLocation: Hybrid (United States or Canada)Salary: United States: Zone 1: $123,000 - $169,000 USD; Zone 2: $111,000 - $152,000 USD. Canada: Zone 1: $92,000 - $127,000 CADSnippet of Job Description: This role will play a significant role in growing the business by enabling key campaigns and programs, driving process improvement, improving how we understand performance data, and empowering our customer engagement lifecycle strategy from an early stage. Job Application URL: Apply Here

390
Iterable
1 month ago
Iterable
IterableIterable Employee
posted in Job Board
New Job Posting - Customer Lifecycle Marketing Manager - Retention @ Gong

Company: GongJob Title: Customer Lifecycle Marketing Manager - RetentionRoll-Type: Full-TimeLocation: MultipleSalary: $133,500 - $157,000Snippet of Job Description: This role will focus on engaging customers throughout their post-sale lifecycle, to drive product adoption, accelerate value realization, and ensure long-term customer satisfaction and loyalty.Job Application URL: Apply Here

250
Iterable
1 month ago
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Paul McQuaidPlaza Newbie
posted in Iterable Platform
Disable Click Tracking on Links

Hi,Does anyone know of a way to disable Iterable's tracking on some email links?We are emailing creative for people to use, including a trackable link for each recipient.If they copy and paste from the email, we don't want them to grab the Iterable tracking.Thanks!

202
Iterable
1 month ago
Janelle Brackett
Janelle BrackettPlaza Newbie
posted in Iterable Platform
TransactionalData

Does anybody know if you can use this field from the Email Send event in a Journey filter to match data? My Use Case:I'm filtering for any user who received an email in the last 3 days from a specific campaign for their account number. If they have received an email, send them to the delay, if they haven't, send the email.

266
Iterable
1 month ago
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Steven ParkPlaza Newbie
posted in Iterable Platform
Woo-commerce Abandon Cart

Has anyone messed around with woocommerce and abandoned carts? We need help implementing it into our wordpress site and not sure where to start.

52
Iterable
1 month ago
S
Steven ParkPlaza Newbie
posted in Iterable Platform
Data Feed Math

Has anyone used math in the data feed for the following to get the price difference of a product on sale:{{#if products.product.[0].sale_price}}{{math products.product.[0].reg_price '-' products.product.[0].sale_price}}{{/if}}

142
Iterable
1 month ago
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Luke Harrison
posted in Iterable Platform
Pulling event data to Data Warehouse

Hi allWhat's best practice to export user-level data to a cloud data warehouse?I can see you can export user events via the API (/api/export/userEvents) but this requires iterating through all user events, and I can't see a time filter - so would have to export all data each data and merge into destination.You can also export campaign data but this is too high level. We need event data at a user level, but only want to export new data each day.ThanksLuke

313
Iterable
1 month ago
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lo.bauman@rula.com
posted in Iterable Platform
Handlebar logic help - #or logic?

Hi Iterable community! We are looking to personalize an email based on whether or not you're in one of 22 states that are eligible for this message. I'm struggling to figure out the handlebar logic that would check if you're in one of these 22 states and populate that eligible message. The fields we're using for this are:user field = locationscontent = state initials (CA, CO, IA, etc.)type = stringEssentially, I'm looking to say:if locations=CA or locations=CO or locations=IA insert message here if else N/A. I've tried #or, #ifContainsStr, #if, etc. and so far no luck.Has anyone done something similar and can help me build out this logic?

517
Iterable
1 month ago
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Dakota Ferguson
posted in Iterable Platform
Json code to update user profile field based on mapping

I'm working on building out a campaign where we trigger an email recommending alternative items based on specific items added to cart. I need to get the corresponding recommended item sku onto a profile field in order to leverage the data feed (to pull in real time pricing at send time).I have a table of 100 item sku's, along with the sku of the comparable recommended products. I need the tile to simply update the users profile custom field with the comparable product sku in the table based on the value in the users shoppingCartItems.sku field.I am not a developer so struggling to get the right format. Can anybody on here, recomend a code format that can meet my goals or point me towards some information that would help?

243
Iterable
1 month ago
A
Ahmet Dadak
posted in Iterable Platform
Setting unsubscribeUrl value

Hey there,I'm currently working on creating a campaign template, and I've run into an issue with including an unsubscribe URL. I've tried adding {{unsubscribeUrl}} within double curly brackets in the URL input area of the action section, and attached this action to a button labeled "Unsubscribe." However, when I send a proof email, the button isn't clickable. How can I create a clickable button or link for unsubscribing from the campaign?Also, I'm looking for assistance in creating a template that complies with the CAN-SPAM law in Iterable. I'd appreciate guidance on achieving this both through Iterable's UI and API. Thank you! 

322
Iterable
1 month ago
W
Walt House
posted in Iterable Platform
Mathematical Calculations in Iterable

Hello, I am new to Iterable and Handlebars. I am looking for any documentation on doing math calculations in Iterable using handlebars.Thanks for the help,Walt

292
Iterable
1 month ago
L
Lorna FlowerdayPlaza Newbie
posted in Iterable Platform
Click tracking on mail-to links?

Hello,I recently sent a campaign that had multiple mail-to links and when I look at the campaign analytics and heatmap I do not see any clicks on the buttons with these mail-to links.I'm assuming the tracking is just not registering these, but would like some confirmation that that theory is correct or if there is another place I should be looking to see the number of clicks on these mail-to links.Thanks!

202
Iterable
1 month ago
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biplab.kumar@oportun.com
posted in Iterable Platform
Journey Webhook Payload

Can we mark some variables in journey webhook as required? Will it work while sending API requests through journey webhook?{ "type": "object", "properties": { "name": { "type": "string" }, "age": { "type": "integer" } }, "required": ["name"]}

212
Iterable
1 month ago
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Wes Bloemers
posted in Iterable Platform
Images "Missing" in Most Emails

Starting late yesterday or early this morning, we are seeing images in emails that we haven't edited in weeks/months randomly go missing. The link targets are still there, but in an email client it simply shows a broken image icon. In the editor in Iterable, we see content blocks for the missing images, as though we never uploaded an image at all. When we check the master image library, we still see the missing/broken images there, and they look fine. Did something happen on Iterable's end that would have caused seemingly random image loss from emails/templates? This isn't a minor problem - it's nearly every email in our account.

182
Iterable
1 month ago
M
Martha BixlerPlaza Newbie
posted in Iterable Platform
Change a userId in an ID based project

Is there a way to change the userId on an already existing profile in an ID based project?I have multiple projects and I'm able to change the email address on my email based project, but can I do the same in the ID based project?If so, please give instruction.

183
Iterable
1 month ago
L
Lara McAlister
posted in Iterable Platform
How can I send to a sample of an audience list?

Hi! I have a huge audience of 700,000 users. I want to survey a sample of these users, so probably only want to send to around 10,000 of these users. Is there a way I can just send to 10k of this audience list?

223
Iterable
1 month ago
N
Nicole FisherPlaza Newbie
posted in Iterable Platform
Anyone using JWT tokens?

Is anyone using JWT tokens and also sending push notifications? Are you experiencing any issues with this, specifically around the timeout of JWT tokens?

204
Iterable
1 month ago
Iterable
IterableIterable Employee
posted in Job Board
New Job Posting - Senior Campaigns Manager (Developer Marketing) @ Circle

Company: CircleJob Title: Senior Campaigns Manager (Developer Marketing)Roll-Type: Full-TimeLocation: RemoteSalary: $160,000 - $207,500Snippet of Job Description: The ideal candidate will spearhead demand generation strategies for our Web3 Services products, Circle Infrastructure products, and manage the execution of demand generation tactics for product initiatives. Success of this role depends largely on the ability to effectively collaborate with cross-functional teams, including developer marketing, product marketing, and product teams.Job Application URL: Apply Here

150
Iterable
1 month ago
J
Jessica Owen
posted in Iterable Platform
Flutter SDK

Does Iterable have plans to roll out a Flutter SDK?

252
G
2 months ago
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Martha BixlerPlaza Newbie
posted in Iterable Platform
Marketer getting unsubscribed from their own newsletter

One of my marketers is getting unsubscribed from the newsletter that she updates every day. She mentioned that when someone else does the updates, she doesn't get unsubscribed, so we looked at how she was updating and testing her campaign.We discovered that if she tests the links in the proof she sends to her email, then she doesn't get unsubscribed. However, if she tests the links in the content area of the campaign, she gets unsubscribed even though none of the links she tests are for unsubscribed.Has anyone else seen this problem? Where do you test your links for your emails?

122
M
7 months ago
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william.gardner@xometry.comPlaza Newbie
published in Job Board
Iterable Marketing Operations Developer Job - B2B SaaS and Publisher

Our team is looking for an Iterable wizard to join our team: https://boards.greenhouse.io/xometry/jobs/4318253007 Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.Xometry is looking for a Marketing Operations Developer, Iterable to join the Customer Marketing team. You will be working closely with marketers to create compelling and seamless email workflows and subscription experiences for manufacturer buyers in a fast-paced, dynamic environment with the support of marketing operations specialists and content marketers.Responsibilities:Lead Iterable initiatives. Partner with content, marketing operations, and stakeholders to identify Iterable subscription problems and opport

170
W
7 months ago
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Ludovica De Loria
published in Job Board
Senior Lifecycle Marketing & Automation Manager @ Prose

 Location: Brooklyn, NY (Hybrid, 3-days a week) Salary Range: 130,000 - 150,000ESP: IterableWe are looking for a Senior Lifecycle Marketing & Automation Manager who will own our lifecycle program migration, operations and martech retention strategy to optimize audiences segmentation and automated journeys. This role will be an experienced lifecycle strategist and builder able to cross-collaborate at a higher technical level, and also contributing to the broader retention strategy.Also, this role will be the organizational driver of messaging channels domain expertise, and applies that expertise through platforms sustainment, data capability improvements, and marketing operations problem-solving.Apply at: https://prose.com/careers?gh_jid=7272909002

150
L
7 months ago
G
Grahm Schmaltz
posted in Iterable Platform
Does anyone know how to add a fallback graphic if the collection being referenced is not populating?

The idea here is to show a collection based off of an item that someone has view on the site (based on the subject of the item... Michael Jordan, Patrick Mahomes, Mickey Mantle, etc). My question is does anyone know how to reference a fallback graphic when no items are returned in the collection that meet the criteria?So in this case, if we did not have any Juan Gonzalez cards in our current auction offerings, i'd like to show a fallback graphic or even just text saying that we don't have current {{itemSubject}} cards available.

11
M
8 months ago
R
Rachel PearlPlaza Newbie
posted in Iterable Platform
Iterable Live Support Chat

Instead of having to email back-and-forth it would be great to have a live-chat to be able to troubleshoot issues while talking through it.

121
M
8 months ago

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