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General Announcements

Stay updated with general announcements from Iterable.

307 Topics
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Iterable Education Services News

Hello there! The Iterable Academy team has been busy working away on new course content this fall, and we are currently planning a live training event for November 1st, focused on the AI Optimization Suite! Stay tuned for the registration page! Newest course releases:Dedicated vs. Shared IPsBuilding Reputation through IP & Domain WarmingProduct Bites: Creating an In-App CampaignThose are just a few, but be sure to checkout the Full Catalog in Academy for all of our offerings.Happy learning! Iterable Education Services

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Caitlyn Vestal
Sarah Lubecki
Sarah LubeckiIterable Employee
posted in Bulletin Bazaar
Upcoming Ask Me Anything: Deliverability During the Holidays

Upcoming Community AMA What are the deliverability dos and don'ts during the holidays? What are the optimal times for sending? What steps can brands take to ensure deliverability success during the holidays? With the holiday season quickly approaching, you might be asking yourself these questions, and our in-house team of deliverability experts is here to help you make your list, and check it twice. Join us right here in the Iterable Community on Wednesday, October 12 from 10:00-11:00AM PT for an Ask Me Anything all about navigating deliverability during the holiday season.  If you can't make it but still have questions, just register for the AMA and submit them in advance, we'll make sure to get to them all. 👉 You can register here See you soon!

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Sarah Lubecki
Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
October Events and Webinars 🎃

Check out what we're up to and where we'll be in October12 October in-person conference: Think Summit Europe by Movable InkJoin Iterable at Think Summit by Movable Ink where we'll be sharing how Iterable empowers marketers to maintain agility, activate user data at scale, and execute personalised campaigns across email, push, SMS, in-app, and web—in real time.November 9 webinar:  Ask A Marketer About Series In part 1 of this series, we’ll dive deep into data. In today’s world, it can feel like we are swimming in data–but with no idea how to use it. Learn from Chelsea McClure, Director of Customer Growth & Lifecycle at Ritual, about how she approaches data, infusing it with personality and enabling her team to deliver unique, meaningful experiences to customers.

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Sarah Lubecki
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Academy News & Updates

Happy Wednesday! Next week, we'll be in San Francisco with many of our Iterators, Customers, Partners and Prospects for Activate! Our team is hosting 2 live training workshops on Wednesday September 7th from 1-5 PM Pacific time. We are reaching capacity for the Advanced workshop, and still have seats available for the Foundations workshop. Reserve your seat now! If you don't have time for the workshops we'll also be answering questions about Academy at the Community booth in the conference center. We hope to see you there,Iterable Education Services

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Caitlyn Vestal
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
August Academy News!

Hello and happy Wednesday! Has everyone enjoyed their summer? It's been beautiful in Colorado- how about where you live? The Education Services team has been busy at work creating content for your learning goals in Academy. We've got some new releases to share today! SMS Strategies: Get the Right Message Across - this is a recorded and edited version of our recent live training event that happened a few weeks ago, with resources attached. Intermediate HandlebarsSee the attached list for our full set of course offerings or navigate to academy.iterable.com and browse our Full CatalogAcademy Courses as of 8:17:22.xlsDon't forget your can get certified in our Foundations Learning Path, and post your accomplishment to LinkedIn. Reach out to academy@iterable.com with any questions at all.Happy learning! Iterable Education Services

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Caitlyn Vestal
Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
Announcing Iterable's AI Optimization Suite

1:1 communications at scale with Iterable's AI Optimization Suite Hey Community! We are thrilled to announce Iterable's AI Optimization Suite, where you can customize your goals based on YOUR unique business needs—from individualized onboarding to ensuring customer retention and loyalty.Unlock a new level of personalization across your marketing campaigns with individualized communication. We are excited to explore these latest capabilities at Activate Summit North America. Register to:Learn how the AI Optimization Suite provides a greater level of transparency to drive business outcomesSee how crafting and automating 1:1 user journeys with dynamic content is easier and faster than everExperience our signature marketer event, Activate Summit North America, in fun-filled San Francisco👉 Register for Activate Summit North America today! 👉Learn more about our latest capabilities, from Iterable's new AI Optimization Suite to Mobile Enhancements and Campaigns.

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Sarah Lubecki
Leah Rodriguez
Leah Rodriguez
published in Bulletin Bazaar
Now available: Custom Event Management

One of the major benefits of Iterable is the ability to pass custom events into the system to trigger journeys and enrich user profiles. With Custom Event Management, you can now set retention policies for each of your custom events. When an event instance reaches the end of its retention period, it will automatically be deleted, giving you the control to only keep custom events for as long as you need them. With this release, you’ll be able to:Simplify data management by setting retention policies for each custom eventReduce clutter - keep your event data clean for easier segmentationImprove the performance of dynamic lists and Journey filtersEvents are automatically managed and deleted based on custom settingsRead the release note for more information, and reach out to your customer success manager with any questions. Cheers!https://support.iterable.com/hc/en-us/articles/5670417757588#new-ways-to-manage-your-custom-events

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Leah Rodriguez
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Our August LIVE Training Event is Available for Registrations!

Our August live training event is ready for registrations, today! The event is called SMS Strategies: Get the Right Message AcrossWhen: August 9th, 9 AM PDTOpen for Iterable customers and partners60 min. including training, demo and Q&A Register here! https://register.iterable.com/vilt-smsSee you there! -Iterable Education Services

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Caitlyn Vestal
D
Deja DIterable Employee
posted in Bulletin Bazaar
Help us improve our Campaigns product! Sign up for a feedback session with the product team.

Hi Community!We love improving our products and we need your help.The Campaigns Product team is looking to speak with customers who use the campaigns tool to learn more about Your campaign creation processHow the tool is being usedPain points using the toolFeature requests and more!If you or someone from your team would be interested in providing feedback through a 1-1 session please fill out this form.We will use your feedback to improve the campaigns tool Thank you!

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Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Iterable Academy Updates

Hello there and happy July! Education Services has been hard at work creating more awesome online learning content for you and your teams. Take a look at some of our most recent releases! Deliverability 101Sunsetting UsersComing soon will be Intermediate Handlebars, Product Bites: Predictive Goals, and Product Bites: Customer Event Management.We've got a live training event we are planning presently, that is planned to occur in early August and will focus on SMS. Stay tuned for more details! Happy learning! Iterable Education Services

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Caitlyn Vestal
Leah Rodriguez
Leah Rodriguez
published in Bulletin Bazaar
How to Push Forward with Android 13

Hi Iterable community! We just published a blog post and docs update with detailed guidance on how to handle the new Android 13 permission for receiving push notifications. We lay out best practices on upgrading, maximizing push opt-in rate, and learning more about users’ preferences.If you’re an Iterable Android App customer, give the blog post and docs a read to ensure that your Android 13 users receive the best possible experience. Reach out to your customer success manager with any questions.Blog Post: https://iterable.com/blog/how-to-push-forward-with-android-13/Docs: https://support.iterable.com/hc/en-us/articles/5670417757588-2022#docs-update-for-android-13

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Leah Rodriguez
Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
Celebrating 1,000+ Iterable Customers (Plus, a gift for you!)

Celebrating 1000+ customers delivering joy around the world Hi Iterable Community-Today, we are excited to celebrate delivering joy with over 1000 customers around the world!We are incredibly grateful to our team, partners, and customer community. Without you, this achievement would not have been possible and we want to thank you for your trust, your business, and your partnership. To celebrate this momentous milestone, we designed a special gift, sourced from locally-grown family-owned nurseries. To redeem, just fill out the google form below. 👉 Get your gift! Please note that the gifting link in our original email isn't working properly, so we are asking that you fill out the above google form instead. If you have any questions, please don't hesitate to let me know in the comments!

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Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
The Iterable Expie Awards: Deadline to submit is this Friday!

🚨 The Iterable Expie Awards deadline is quickly approaching! 🚨Hello Community! The deadline to submit your application for an Iterable Expie Awards is quickly approaching, it's this Friday! Don't miss your chance for you and your teams to be recognized the amazing work that you're doing with Iterable. We'd love to hear your story. Check out the categories below:Marketing Dream Team of the Year, Enterprise and SMBMost Valuable MarketerMarketing Moment of the YearMost Inspiring Switch to IterableBest in Data ActivationMost Harmonized Customer ExperienceAgency Partner of the YearTechnology Partner of the YearSubmit your application here: https://iterable.com/awards/Questions? let me know in the comments!

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Sarah Lubecki
Leah Rodriguez
Leah Rodriguez
published in Bulletin Bazaar
Now Available: List Descriptions

As part of our ongoing effort to better enable you to deliver joyful experiences to your customers, we’re excited to announce a small but helpful release - List Descriptions.This release provides a simple, intuitive way to understand what each list is and does within Iterable, removing the need for you and team members to read through segmentation criteria or rely on complex naming conventions for your lists.Check out the support docs for more information, and reach out to your Customer Success Manager with any questions. Thanks!

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Leah Rodriguez
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
New course release- coming soon!

If you're like us then you're passionate about deliverability- it makes the marketing world go round, right?! Today we will launch an updated version of Deliverability 101.You can find the course in Academy by navigating to Full Catalog--> set filter on the left to Concepts-->Deliverability.Here is the course link, too! Happy learning! Iterable Education Services

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Caitlyn Vestal
Erika Intfen
Erika Intfen
published in Bulletin Bazaar
Share Your Academy Feedback, Get Free Iterable Swag!

Have you used Iterable Academy in the last 5 months?Are you open to discussing your experience and thoughts on how we can improve the space with a small group of other iterable customers using Academy?Have you always dreamed of owning your own Iterable backpack to take camping this summer, or an Iterable self-warming mug for those slightly too-long morning meetings?Then we're looking for you!Sign up and take part in our 75-minute Iterable Academy Learner Focus Group in July, and we'll send you whichever item you'd like to show our deep appreciation as we work to improve Iterable Academy.Click here for details and for our signup form.Once signed up, you'll receive a confirmation email from erika.intfen@iterable.com shortly after letting you know you're on the list!Thanks so much for your interest in helping us grow Iterable Academy, and we look forward to chatting soon!

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Erika Intfen
Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
Join us at an upcoming June event (virtual AND in-person!)

Upcoming June Events June 6-8: Mobile Apps Unlocked l Las Vegas - We are sponsoring Mobile Apps Unlocked and would love to connect with you! 👉 Register here. June 13-16: Snowflake Summit l Las Vegas - We are also sponsoring Snowflake Summit and invite you to come by and say hi to the Iterable team! 👉 Register here. June 16: Upcoming Webinar! Campaigns Out of Tune? The 4 Instrumental Campaigns for a Harmonized CX - In this session, we break down four essential campaigns to help you begin harmonizing your customer experience to have your audience singing your praises. Register for 11:00AM PDT here or 10:00AM BST here.

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Sarah Lubecki
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
What's new with Academy?

Happy Wednesday friends! We hope your week is going well, and for those of you in EMEA, maybe you just finished our hands on training workshops today at Activate? We hope so! Please provide feedback to us on your likes or dislikes- we want to hear it all! We are working on some new courses for you presently, and wanted to share: Intermediate Handlebars is being revamped and will launch by EOQDeliverability 101 is being revamped and will launch by EOQLIVE training event planning for our July VILT is happening now- stay tuned! Reach out to us at academy@iterable.com with questions. Happy learning! Iterable Education Services

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Caitlyn Vestal
Sarah Lubecki
Sarah LubeckiIterable Employee
published in Bulletin Bazaar
Upcoming Virtual User Group: Journey Building in Iterable

Hi Everyone! I hope everyone is doing well and loving the new Studio! I wanted to share that we are hosting an upcoming user group all about Journey Building in Iterable (formerly known as workflows).Whether you are new to Iterable and looking to build your first journey, or an experienced user seeking fresh inspiration from your marketing peers, this will be sure to leave you with new insights to apply to your marketing strategy.During this user group, exclusively for Iterable customers, you will: Hear tips, tricks and journey building best practices from the Iterable teamSee real journey examples from other Iterable customers and discuss strategies Get the inside scoop directly from the product team on upcoming new Studio featuresPlus! If you are an Iterable customer that would like to showcase one of your journeys, we’d love to bring you up to the virtual stage and highlight the incredible work that you’re doing. Just let us know when you register and we’ll be in touch. 👉 Register

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Katie Pope
Katie PopeIterable Employee
posted in Bulletin Bazaar
Virtual User Group Recording: Journey Building

Hi Everyone!Just this week we hosted a user group all about Journey Building in Iterable and I wanted to post the resources that we shared so you can watch, read and learn!If you have any additional questions for our subject matter experts, please feel free to post them in the comments section. Enjoy!Here is the recording

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Katie Pope
D
Deja DIterable Employee
posted in Bulletin Bazaar
Kahoot x Iterable Tournament, Final Challenge: Favourite Campaign

All Iterable community members are welcome to join in on this challenge!Congratulations Kahoot members, you made it to the final challenge! 🎉I hope that you feel empowered and knowledgeable about Iterable’s capabilities, support, and services to help bring your customers joy. Here in the Iterable Community, we love to start conversations, share knowledge, and highlight marketing moments.In honour of Activate Summit Europe, for your last challenge, we want to dive into marketing moments that have brought delight to your lives. 👉🏾 Activate Summit Europe is for the marketing masters involved in bringing customers a delightful experience! That's right, we want you to Share your favourite campaign that has brought delight to your life, and follows 1-3 best practices. 👉🏾 Think back to an email that has made your day by either making something easier to accomplish, inspiring you, helping you to learn something new, asking for your opinion, or celebrating your milestones.I’ll go first!Em

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Leah Rodriguez
Leah Rodriguez
published in Bulletin Bazaar
Now available: UserID Support for all APIs

As the next step in our process to improve UserID support across the Iterable platform, all of our API endpoints that require a user parameter now also accept UserID - in addition to email. This new option will:Minimize security risk by removing the need to pass email (PII)Streamline implementation for customers who commonly leverage UserID in their own internal systemsProvide more flexibility with APIs in IterableThings to know:All API endpoints that reference a user now accept UserID or email.You can choose whether to pass email or userID.If you pass both values in the request, the system will prioritize email and discard the UserID.Current projects do not enforce uniqueness on UserID, so it's possible that your project may have duplicate UserIDs. If this is the case and UserID is passed in an API request, we will take action on the first user profile returned with that UserID. If a project includes duplicate UserIDs, we recommend passing email to ensure the right user is updated via

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Leah Rodriguez
Leah Rodriguez
Leah Rodriguez
published in Bulletin Bazaar
Updates to the User Profile begin Monday 5/9

We are excited to announce that we’re rolling out a new version of our User Profile, the page in Iterable where you view and manage data about a particular user. We’re introducing a fresh new look and several enhancements to make it easier than ever to understand and manage your users. This release will roll out to our entire customer base over the next few weeks, starting on Monday, 5/9. Once it’s enabled in your account, you will automatically see it when you navigate to any user profile. You don’t need to take any action to enable the new page. What’s changing?New look and feel, continuing our Aurora User Experience rolloutLess technical, more user friendly presentation of user fields and event dataNew snapshot of key user info and recent eventsImproved searching and filtering With this new version, we are no longer pre-filling username, photo, and location from FullContact. Instead, we’re making your existing user fields easier to find and use. Note: FullContact is a third-party ve

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Leah Rodriguez
Caitlyn Vestal
Caitlyn VestalPlaza Newbie
published in Bulletin Bazaar
Ask an Expert Series: Stacked Collective

Hello there and happy Wednesday! You've probably heard of or taken some of our courses in the mini-series collection, Ask an Expert Series. Well, now we have a Partner Ask an Expert Series where we chat with Iterable partners about how they partner with Iterable and how best to utilize their integration, resources or advice. This month we spoke with Stacked Collective. Check it out here! Course linkHappy learning! Iterable Education Services

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Caitlyn Vestal
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Matthew Greenbaum
published in Bulletin Bazaar
Last Chance to Register for Our Spring Product Showcase! (Weds, May 4th)

Happening this Wednesday, May 4 at 10 AM Pacific Time, we’ll be covering the latest Iterable capabilities designed to help you create and harmonize cross-channel experiences. Save your spot today and walk away with:• An overview of the latest product capabilities and partnerships to help you easily create harmonized experiences.• Demonstrations of key new capabilities within Iterable.• The opportunity to have all of your burning questions answered by the Iterable Product team.Register here: iterable.com/webinars/spring-22-product-release

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