Help shape the future of Iterable!
We’re excited to introduce our new Product Research Panel, designed with you in mind! By joining our research panel, you’ll have the opportunity to influence new features, test early prototypes, and share insights directly with our Product Team to help make Iterable even better.
Why join?
- ✅ Receive rewards for your feedback, such as digital Visa gift cards or the option to donate your reward.
- 🔍 Get sneak peeks into upcoming product features and in-progress work.
- 🗣 Influence the platform through real user input.
- ✨ Connect with our Product Team and help make Iterable even better.
What to expect
As a member of our panel, you may be invited to participate in:
- 💬 Remote interviews for discovery research: Share your goals, pain points, and workflows.
- 🧪 Usability & concept testing: Try out early prototypes and give real-time feedback.
- 📝 Surveys: Share quick thoughts via brief questionnaires.
- 🧭 Self-guided studies: Explore designs on your own time and share your reactions.
How to sign up
Just tell us a bit about yourself, your role, and your company. We’ll use that info to match you with relevant research studies.
Get early access by subscribing to research topics
Want to be the first to know about research opportunities that match your interests? Just click subscribe at the bottom of any topic post to get notified when new opportunities are shared:
Here are the available topics:
- General research: A catch-all for broad studies relevant to most users.
- AI & experimentation: Research related to new or potential AI, experimentation, and data intelligence features.
- Marketing orchestration: Research focused on features marketers commonly use to orchestrate messaging (e.g., segmentation, campaigns, journeys, analytics, content creation).
- Platform, data, & integrations: Research for more technical users, covering topics like data schema management, pipelines, and integrations setup.
FAQs
Who can join?
Anyone can join! We’re interested in current customers/active users, folks who are considering or trying out Iterable, folks who may be using another marketing platform or who are past Iterable users… and we are interested in a diversity of roles, from day-to-day marketers at all levels of seniority and across specializations to their partners in marketing operations, engineering, data science, product, and more.
What are the requirements to join?
You’ll need to be 18+, comfortable participating in research sessions using English, and agree to our research & user experience acknowledgement and NDA waiver, all of which we’ll ask you about in the signup form.
What will you do with my personal information & the feedback I provide?
We promise to only use the info you share to identify relevant research studies to invite you to. All feedback will be used internally within Iterable only. We will never share or sell your info to external parties.
When will I receive thank-you incentives following study participation?
We aim to send incentives within 2 weeks of your participation. For some studies, such as very brief surveys, we may not be able to incentivize every participant and will instead run a drawing. You’ll definitely be informed prior to participation whether/what type of incentive is involved.
Can I participate in studies right away?
We can’t guarantee opportunities will be sent to you right away, as research efforts fluctuate throughout the year. Once you are in our participant pool, we will reach out if you match the criteria we are looking for in a study. Sometimes, invites may involve a very brief screening survey, to gather a little more info to confirm you’re a good fit and that you’re interested in the opportunity.
How often will I be contacted?
It is unlikely you’ll be contacted more than a few times a month maximum. If the volume starts to feel too high, you can opt out of the panel via this form or contact ux-research@iterable.com. If you have subscribed to specific research topics via the Iterable Plaza community, you can also unsubscribe from those topics to reduce notifications.
I no longer want to participate. How do I leave the panel?
Please share your email via this form or contact ux-research@iterable.com.
Have any other questions? Reach out to ux-research@iterable.com.