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System webhooks for Embedded Messaging

Related products:Orchestrate Channels
  • March 7, 2025
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System webhooks for Embedded Messaging
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We've added new system webhooks that provide detailed information about the events that occur during the lifecycle of an embedded message campaign. These webhooks can help you track user interactions with your embedded messages, trigger automations in other systems, and monitor the performance of your embedded messaging campaigns.

You can now create and send system webhooks for the following embedded messaging events:

  • Embedded click (embeddedClick) - Triggered when a user clicks on a link in an embedded message.
  • Embedded impression (embeddedImpression) - Triggered when a user session ends and an embedded message has been displayed for a period of time.
  • Embedded received (embeddedReceived) - Triggered when a device has retrieved a message to display for the user. (It does not mean that the message has been displayed.)
  • Embedded session (embeddedSession) - Triggered when a user session is finished in your app or website.

To learn more about using Embedded Messaging as a channel, see Embedded Messaging Overview.

To learn more about these new webhooks and view example JSON payloads, see System Webhooks.