The Feedback Loop: Hyper-personalization with Survey Data

Listen to win. Act to lead.

Only 16% of customers strongly believe their feedback is used to actually drive action (Gartner), while 71% expect personalization (McKinsey).

The gap? Turning what customers tell you into journeys that feel personal instead of relying on assumptions or past clicks and behaviors only.

In this joint webinar, Survicate and Iterable will show you how to turn zero-party survey data into hyper-personalized customer journeys that actually resonate.