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Job Title: Email Marketing Developer
Department: Marketing
Reporting Relationship: Director of CRM
Essential Job Duties/Responsibilities
- Accountable for meeting weekly, monthly and yearly forecast goals.
- Expand automation program by developing and managing multi-touch campaigns including complex ad hoc campaigns and automations with dynamic content. This will include using drag-and-drop editors, html coding, journey building, QA and scheduling.
- Implement A/B testing on automations; organize and analyze results on an ongoing basis.
- Proactively audit critical automations on a daily, monthly or quarterly basis to ensure continued functionality.
- Provide guidance on best approach for technical setup of all templates, Movable Ink modules, advanced personalization, Google annotations and customer journeys.
- Apply best practices in email development and accessibility.
- Ensure identical rendering across browsers, ESPs and devices, including mobile devices.
- Troubleshoot HTML, CSS and other performance issues; perform coding maintenance tasks as needed.
- Iterable subject matter expert. Problem solve and scale solutions within Iterable to support business needs.
- Coordinate with Data and Martech teams to define data requirements, process, workflow design and QA.
- Coordinate creative briefs for automation projects by partnering with internal teams including Brand Marketing, Design and Loyalty.
- Participate in campaign brainstorm sessions to develop triggered email programs/workflows in ESP to increase purchase frequency, maximize LTV and improve the sales funnel.
- Exhibit high attention to detail and level of organization to deliver projects in a timely manner.
- Keep up to date with industry best practices in email development and accessibility; introduce new initiatives to meet revenue goals.
- Own CRM documentation related to processes and tech stack.
Minimum Qualifications
- BA or BS Degree - Required
- HTML, CSS and JSON coding for email (including mobile devices) (1-3 yrs)
- Experience orchestrating multi-touch campaigns including email, SMS, in-app, push and web notifications within ESP platforms (Iterable preferred) (1-3 yrs)
- Must be comfortable with setting up dynamic content and personalization. Experience with personalization tools (Movable Ink) is a plus. (1-3 yrs)
- Ability to multi-task in a fast-paced environment and display exceptional follow-through and initiative
- Proficiency with Google Drive (Docs, Sheets, etc), Microsoft Excel, Adobe
Physical Requirements/Working Conditions
- Must be able to sit at a desk for 8 hours
Pay: 80-110k DOE