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Hello,

We want a feature in our app that shows recently sent emails in an iframe using the viewInBrowser method, but we noticed a message on sent emails.

Message

"*Note* The contents for a data feed send are not stored. Thus, the subject and body shown may look different from the actual email."

Does this mean that the viewInBrowser method will not accurately show the email sent to our users? Or is this if we are not allowed to save PII in iterable? I have checked a handful of messages and do not see missing data, but would like to make sure we can expect a one-to-one representation of what we show and what was sent.

Thanks!

Jackson

Hi Jackson, for both Sent Emails and viewInBrowser, Iterable pulls the data from the datafeeds and/or handlebars to render and display the information when the view loads. This can mean that if that source data changes, either through the data feed or a change in the user profile field for example, then the content could look different from what was referenced when the message was originally sent.

We are tracking a feature request to store the information from messages as sent, but we don't currently offer that at this time. I've added your interest in such a feature for our Internal tracking.

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