Does anybody know if you can use this field from the Email Send event in a Journey filter to match data?
My Use Case:
I'm filtering for any user who received an email in the last 3 days from a specific campaign for their account number. If they have received an email, send them to the delay, if they haven't, send the email.
Hey Janelle,
Unfortunately, you can't refer to transactionalData in a yes/no filter tile.
Does their account number change or is it associated with their Iterable user profile? If it is the latter, you should be able to filter to see if that user received that campaign (Email Send, "Campaign equals
Thanks Ellen. The account number on the profile can change so at the time of send we would want to check the account number associated with the send.
Iterable should probably remove any of the fields that a user can't filter by from the Journey building process.
That would be a great feature request! The next time you speak with your CSM, they can create one for you.
From
@Mark.Nowak@cbn.org I noticed, too, that transactionalData is not available to query in a journey. I would be very helpful to be able to query the transactional data fields when using Send Email property on a transactional email campaign. If you use a Custom Event, you can query the fields but not if your transactional email sends directly from an email campaign.
From@Myron Pan Hi @Mark.Nowak@cbn.org ,
We'd love to understand your use case. If you'd like to review together, please reach out to our Support team!
**This response has been manually added from our former community platform to ensure the full conversation is captured. Please note that the date of this post will appear significantly later than the original.
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