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Hello,

I'm trying to launch an ongoing journey with a "list subscribe" trigger. The current list holds just over 600 people, so I want to launch the journey and send to them FIRST, then have it keep triggering for any new additions to the list. How can I do this? From what I know if I launch it the way it's set up now, it'll only trigger to any new additions to the list.



Thanks,

Lisa

Hi Lisa, you are correct! When "List Subscribe" is used as the journey trigger, only the users that are added to the list after the journey is triggered will enter - not the original 600. You can re-upload your users to that list with the journey on and it will trigger those users in. Make sure you enable the option for "trigger journeys from this list?" - https://support.iterable.com/hc/en-us/articles/115000770906#creating-a-static-list-of-users

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