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Has anyone else experienced issues with emails being distorted when received in Outlook? I have logo images stores in a snippet so that I can build a master template and each client will see their respective logo. This works perfectly unless the email is being received in Outlook.

 

Does anyone have a solution to remedy this issue? Using images on the template builder rather than a snippet would not be sustainable long term as that would require a separate template per client rather than utilizing the snippet feature. 

 

Thanks!

Hi Alexis, 

Our support team should be able to assist you with your formatting issues. Please submit a ticket by emailing support@iterable.com or, from within the Iterable UI, click the question mark in the top-right corner and select “submit a ticket” from the dropdown.

Best,

Heather


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