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I'm working on building out a campaign where we trigger an email recommending alternative items based on specific items added to cart. I need to get the corresponding recommended item sku onto a profile field in order to leverage the data feed (to pull in real time pricing at send time).

I have a table of 100 item sku's, along with the sku of the comparable recommended products. I need the tile to simply update the users profile custom field with the comparable product sku in the table based on the value in the users shoppingCartItems.sku field.

I am not a developer so struggling to get the right format. Can anybody on here, recomend a code format that can meet my goals or point me towards some information that would help?

From @Alejandra Perez 

Hi Dakota! You can use the update tile to add new or update fields to the user's profile. The following support document provides an example of how to set this up — https://support.iterable.com/hc/en-us/articles/17743524980756-Journey-Setup-User-Update-Tiles#user-profile-tiles

If you have any follow-up questions, please have an ASC (or you, if you are an Authorized Support Contact) send an email to Iterable Support so they can go into the specific project you are working on and further advise on how to get it working.

 

Thank you,

Alejandra 😊



From @Dakota Ferguson 

Still looking for guidance from users who have executed similar solutions.

Another way i could word this,

Is it possible to insert JSON code into the user update tile, that contains logical conditions such as if field A = "X", then set field B to Y? Or should i be looking at creating the logic externally and webhooking the desired value back into iterable profile?

 


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