A rep added a sending domain wrong and our entire project does not work!
No response! Emergency
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Still no help! Two days of no service because of an error we have no control over.
Losing money.
How are we supposed to "Connect with your customers like you actually know them" ... if support breaks our app and isn't around for several days to respond to our messages.
Hello StephenStephen Prior
One of my co-workers is currently working with another person from your team on this issue. I have also alerted your CSM that you were not able to submit a support ticket.
Regards,
Andre Linde
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