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We are trying to get our Email to display in light mode regardless of the user's dark mode preferences. We want to enhance this in the future but for now, we only want to allow light mode HTML emails.

Hi Dan Kardell currently the only way to preview how emails may look in dark mode is via the "preview on devices" functionality that can be accessed in the top right drop down marked "preview" when in the template. (The other option would be to send yourself a proof to a device you have dark mode enabled on) This will provide 40 or so different preview variations of how your contact will look on desktop, mobile, or web clients with a number of dark mode versions previewed as well. Unfortunately we do not have the ability to add additional desktop/mobile/ web clients if they are not listed since that is controlled by the 3rd party tool that generally makes updates a few times a year.



I would recommend that you reach out to your account manager (CSM) and provide some additional details on what you envision so that they can file a feature request with our product team or potentially add your org to an existing request if one exists.



Cheers,

Alex


Thanks Alex Shea . I'll reach out. We found that our template looked good unless it was sent to an iPhone in Dark mode.


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