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We have an open support thread with Iterable about this but I want to see if others are experiencing this issue.

We are using the Mobile Inbox feature but having issues with messages not persisting at all.

Here's an example:



However, when I then go to query the user's inbox via `/api/inApp/getMessages` the message isn't there. Note how `saveToInbox=true` so it should be persisted to the Inbox.

We don't allow the user to delete an inbox message nor is there any kind of delete event on the in-app.

You'll see that the message doesn't expire until 6/17 so the message should still be in the inbox.

The complicating factor to this is that it only repros for a subset of our users (doesn't matter if they're on iOS or Android).

Has anyone else run into this before and have any workarounds?
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