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As I understand user fields are populated by either system or custom events. Is there a way to find what event is adding a user field to a contact?

I have several users with the same field but the field is spelled differently and the data is different in some instances, I am trying to figure out what is populating these fields

Hi Alexander!

Thanks for reaching out about this. It sounds like you may be uploading duplicate data to Iterable that is creating new profile fields, as all user profile fields are case-sensitive and space-sensitive. To troubleshoot this within your project, please reach out to our Support team at support@iterable.com.

Here is some documentation you may find helpful on how to hide certain properties you may not be using in the project: https://support.iterable.com/hc/en-us/articles/360035031532-User-Update-Recommendations-#hiding-user-properties



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