Is there a way to re-queue emails hard bounces due to the recent Gmail outage in Iterable?
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Also curious about this as well. I restarted some workflows due to the workflow instance earlier in the morning and looks like this Gmail outage happened soon after so I'm curious how it might affect my current workflows...
@Tim Lin You could use segmentation to find those users that hard bounced on a particular campaign and create a list. Then use that list to send out a blast campaign that is a clone of the original email campaign.
@Elaine Go Did you check to see if the email campaigns in your current workflows had any hard bounces from gmail accounts?
@Michael Turner if just targeting a specific campaign is pretty straightforward but I think the challenge comes when we have users in different workflows.
@Tim Lin I see what you mean. If the campaigns are in workflows, and that campaign is 1 of many campaigns in the workflow, you wouldn't want to do something like trigger the user into the workflow again.
I don't believe there is a simple way to re-trigger these kinds of campaigns
I don't believe there is a simple way to re-trigger these kinds of campaigns
@Embrey Hernandez this is sort of related to our conversation last night about the outage.
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