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Hello everyone, I'm having an issue where an email blast campaign I have created, the proof version of the email is being sent to junk (other) folder. Does anyone know the reason of this and how to have the email be sent to the primary inbox?

Hi Daniel! This can be caused by a number of things and is dependent on the specific template and sender in use. So that we can best assist, please reach out to Iterable support - https://support.iterable.com/hc/en-us

In your message, please share the campaign URL and email you're sending the proof to so that we can assist as quickly as possible!


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