Hello,
I recently sent a campaign that had multiple mail-to links and when I look at the campaign analytics and heatmap I do not see any clicks on the buttons with these mail-to links.
I'm assuming the tracking is just not registering these, but would like some confirmation that that theory is correct or if there is another place I should be looking to see the number of clicks on these mail-to links.
Thanks!
From
@Heather Spoelstra Hi Lorna, mail-to links aren't able to be tracked as clicks because they're not https links and thus are not rewritten with your tracking domain. If you send yourself a proof of this (or any) campaign, open it on a desktop machine, and hover your cursor over the link, any links that show your tracking domain in the bottom left of the email are being rewritten and are able to be tracked when clicked.
If you have additional questions, feel free to submit a ticket to our support team by emailing support@iterable.com
**This response has been manually added from our former community platform to ensure the full conversation is captured. Please note that the date of this post will appear significantly later than the original.
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